MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer. Better yet, you can customise tools to suit your service or even load your own tools and data collection instruments into the system. Content is continuously reviewed by our team, industry experts and member advisory panels. Where opportunities for improvement are found, you can push those opportunities directly into a digital quality improvement plan. Our program of audits currently supports
MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer.
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights. We offer real-time reporting to suit every level of your organization from frontline teams to boards. Not only can you monitor your performance over time but you can benchmark that performance to other service providers like yours.
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights.
Our online platform supports data collection, reporting and collaboration among all the members of your team. The platform is intuitive, easy to use, and supports a structured approach to managing your quality improvement program through scheduled tools, activities and tasks. A membership with MOA give you immediate access to a proven quality review and improvement program. Additionally, MOA also has the capacity to integrate with your existing incident management systems to reduce data entry.
Our online platform supports data collection, reporting and collaboration among all the members of your team.
MOA is fully supported from implementation, through training, to ongoing support. Our Australian-based customer service team is available throughout business hours to assist members in maximising their use of the platform. We also work with a range of external experts which may be able to provide consulting or assistance in specific areas.
MOA is fully supported from implementation, through training, to ongoing support
To support providers to comply with the new incident management and SIRS requirements taking effect from April 1, MOA has released a dedicated Incident Management audit. The Incident Management audit allows residential and home care providers to self-assess against the Aged Care Quality and Safety Commission’s new incident management guidelines and, for residential care providers, SIRS requirements.
Providers can also access our SIRS Incident Review tool that enables on-the-spot assessments of reportable incidents to ensure they are being managed and documented in line with SIRS requirements.
Fill in the details below for a free one-month trial of the MOA platform; including access to the SIRS tools:
From 1 April, all residential aged care providers must comply with new incident management requirements set out in the Quality of Care Principles 2014 and Aged Care Act 1997. This includes new mandatory reporting requirements under the Serious Incident Response Scheme (SIRS).
SIRS significantly expands the categorisation of reportable incidents to include:
SIRS will commence in two stages. From 1 April 2021, all providers of residential aged care and flexible care in residential settings are required to have an effective incident management system in place. This includes:
Residential aged care providers will also be required to report Priority 1 incidents to the Aged Care Quality and Safety Commission (ACQSC) within 24 hours of the incident occurring. A Priority 1 reportable incident is one:
Examples of Priority 1 reportable incidents include events that result in:
From 1 October 2021, all reportable incidents must be assessed as either Priority 1 or Priority 2 incidents. Providers will also need to commence reporting all Priority 2 incidents to the ACQSC within 30 days of the incident occurring. This will include reportable incidents that are assessed by the provider as resulting in a low level of harm to the consumer, such as brief distress or temporary marks that do not bruise.