MOA supports residential aged care homes to stay ahead of accreditation and continuously improve safety and quality. Monthly audits aligned to the Aged Care Quality Standards support homes to maintain compliance and achieve best practice outcomes. Audits are reviewed and updated annually by MOA’s dedicated content team and industry experts. Our monthly quality indicator program lets you monitor trends and identify risks early through a library of indicators that you can customise to suit your home’s needs. MOA also supports homes to collect and automatically submit their National Aged Care Mandatory Quality Indicator Program data through a dedicated quarterly tool. Our scheduled suite of tools are complimented by SPOT, an on-demand auditing and reporting module that facilitates peer review and the prompt identification of risks and gaps in care delivery. Use each of these tools to identify and automatically transfer opportunities for improvement to our cloud-based PCI manager, then collaborate with your team to plan, prioritise, and progress your improvement initiatives through your live plan for continuous improvement.
To reduce the administrative burden on residential aged care homes who also support NDIS participants, MOA also provides a dual-aligned audit program. This program allows homes to assess against both the Aged Care Quality Standards and the NDIS Practice Standards in a single program.