MOA Tools

MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer. Better yet, you can customise tools to suit your service or even load your own tools and data collection instruments into the system. Content is continuously reviewed by our team, industry experts and member advisory panels. Where opportunities for improvement are found, you can push those opportunities directly into a digital quality improvement plan. Our program of audits currently supports

  • The new Aged Care Quality Standards
  • The NDIS Practice Standards
  • The ARVAS Standards and Retirement Living Code of Conduct
  • The New Zealand Health and Disability Services Standards (2008) and Ngā Paerewa Health and Disability Services Standard (2021)

MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer.

MOA Insights

Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights. We offer real-time reporting to suit every level of your organization from frontline teams to boards. Not only can you monitor your performance over time but you can benchmark that performance to other service providers like yours.

Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights.

MOA Platform

Our online platform supports data collection, reporting and collaboration among all the members of your team. The platform is intuitive, easy to use, and supports a structured approach to managing your quality improvement program through scheduled tools, activities and tasks. A membership with MOA give you immediate access to a proven quality review and improvement program. Additionally, MOA also has the capacity to integrate with your existing incident management systems to reduce data entry.

Our online platform supports data collection, reporting and collaboration among all the members of your team.

MOA Support

MOA is fully supported from implementation, through training, to ongoing support. Our Australian-based customer service team is available throughout business hours to assist members in maximising their use of the platform. We also work with a range of external experts which may be able to provide consulting or assistance in specific areas.

MOA is fully supported from implementation, through training, to ongoing support

Preparing for the October NACMQIP submission

The next quarterly submission for the National Aged Care Mandatory Quality Indicator Program (NACMQIP) is fast approaching. This quarter, residential aged care providers will be required to submit quality indicator data for the updated three existing indicators, Pressure Injuries, Physical Restraint and Unplanned weight loss, as well as for two new quality indicators, Medication Management and Falls and Major Injury.

To capture the entire three-month assessment period, the collection date for Falls and Major Injury must take place in the 21 days after the end of the quarter i.e., the first three weeks of October. Services will be required to identify the number of residents assessed, the number of residents who experienced one or more falls and of these, the number of residents who experienced one or more falls resulting in major injury. Services will also need to identify the number of residents who were excluded, due to being absent from the service for the entire quarter.

To allow for sufficient and thorough data quality and validity checks, if your service is submitting NACMQIP data via MOA, it is strongly recommended that the review for Falls and Major Injury be conducted by the 9th of October.

With the introduction of two new quality indicators, to enact enhancements in the data upload process, the Department of Health has also requested services to have finalised their data in MOA by 19 October. Whilst most services have been able to finalise their data by this time, we realise this may not be possible for everyone. For any service that is unable to meet the 19 October deadline, MOA will run conduct another upload to My Aged Care on 20 October. Please note that MOA will not be able to submit your organisation’s data if you are unable to meet these deadlines.

Please contact us to discuss the benefits of partnering with MOA for NACMQIP support and your options.

The next quarterly submission for the National Aged Care Mandatory Quality Indicator Program (NACMQIP) is fast approaching. This quarter, residential aged care providers will be required to submit quality indicator data for the updated three existing indicators, Pressure Injuries, Physical Restraint and Unplanned weight loss, as well as for two new quality indicators, Medication Management and Falls and Major Injury.

To capture the entire three-month assessment period, the collection date for Falls and Major Injury must take place in the 21 days after the end of the quarter i.e., the first three weeks of October. Services will be required to identify the number of residents assessed, the number of residents who experienced one or more falls and of these, the number of residents who experienced one or more falls resulting in major injury. Services will also need to identify the number of residents who were excluded, due to being absent from the service for the entire quarter.

To allow for sufficient and thorough data quality and validity checks, if your service is submitting NACMQIP data via MOA, it is strongly recommended that the review for Falls and Major Injury be conducted by the 9th of October.

With the introduction of two new quality indicators, to enact enhancements in the data upload process, the Department of Health has also requested services to have finalised their data in MOA by 19 October. Whilst most services have been able to finalise their data by this time, we realise this may not be possible for everyone. For any service that is unable to meet the 19 October deadline, MOA will run conduct another upload to My Aged Care on 20 October. Please note that MOA will not be able to submit your organisation’s data if you are unable to meet these deadlines.

Please contact us to discuss the benefits of partnering with MOA for NACMQIP support and your options.