MOA Tools
MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer. Better yet, you can customise tools to suit your service or even load your own tools and data collection instruments into the system. Content is continuously reviewed by our team, industry experts and member advisory panels. Where opportunities for improvement are found, you can push those opportunities directly into a digital quality improvement plan. Our program of audits currently supports
- The new Aged Care Quality Standards
- The NDIS Practice Standards
- The ARVAS Standards and Retirement Living Code of Conduct
- The New Zealand Health and Disability Services Standards (2008) and Ngā Paerewa Health and Disability Services Standard (2021)
MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer.
MOA Insights
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights. We offer real-time reporting to suit every level of your organization from frontline teams to boards. Not only can you monitor your performance over time but you can benchmark that performance to other service providers like yours.
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights.
MOA Platform
Our online platform supports data collection, reporting and collaboration among all the members of your team. The platform is intuitive, easy to use, and supports a structured approach to managing your quality improvement program through scheduled tools, activities and tasks. A membership with MOA give you immediate access to a proven quality review and improvement program. Additionally, MOA also has the capacity to integrate with your existing incident management systems to reduce data entry.
Our online platform supports data collection, reporting and collaboration among all the members of your team.
MOA Support
MOA is fully supported from implementation, through training, to ongoing support. Our Australian-based customer service team is available throughout business hours to assist members in maximising their use of the platform. We also work with a range of external experts which may be able to provide consulting or assistance in specific areas.
MOA is fully supported from implementation, through training, to ongoing support
the NDIS Commission announced a range of changes to the Standards, based on recent inquiries and reviews, including evidence given to the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability. As of 15 November, disability support providers are required to meet new and amended requirements under the National Disability Insurance Scheme (Quality Indicators) Guidelines 2018.
- Emergency and disaster management (core)
- Mealtime management (core)
- Severe dysphagia management (high-intensity daily personal activities)
Changes have also been made across a range of core and supplementary modules, including:
- Core module
- Person-centred Supports
- Risk Management
- Human Resource Management
- Continuity of Supports
- Support Planning
- Service Agreements with Participants
- Responsive Support Provision
- Transitions to or from a provider (Previously Transitions to or from the provider)
- Safe Environment
- Management of Waste
- Early childhood supports
- The child
- Verification module
- Human resource management
- Risk management
Additional updates have also been made across a range of core modules as well as supplementary modules for Early Childhood Supports and Verification, with key changes including the introduction of infection prevention and control indicators and insurance requirements for all providers.
To support providers through their implementation of these new requirements, MOA has released a free bridging tool for all NDIS providers, helping them to proactively identify and address gaps in their systems, processes and practices.
Access the free bridging tool by registering your interest below.
Current MOA members can access the bridging tool on their dashboard now.