MOA Tools
MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer. Better yet, you can customize tools to suit your service or even load your own tools and data collection instruments into the system. Content is regularly reviewed by our team, industry experts and member advisory panels. Where opportunities for improvement are found, you can push those opportunities directly into a digital quality improvement plan. Our program of audits currently supports
- The new Aged Care Quality Standards
- The NDIS Practice Guidelines
- The ARVAS Standards Retirement Living Code of Conduct
- The New Zealand Health and Disability Services Standards (NZS8134:2008)
MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer.
MOA Insights
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights. We offer real-time reporting to suit every level of your organization from frontline teams to boards. Not only can you monitor your performance over time but you can benchmark that performance to other service providers like yours.
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights.
MOA Platform
Our online platform supports data collection, reporting and collaboration among all the members of your team. The platform is intuitive, easy to use, and supports a structured approach to managing your quality improvement program through scheduled tools, activities and tasks. A membership with MOA give you immediate access to a proven quality review and improvement program. Additionally, MOA also has the capacity to integrate with your existing incident management systems to reduce data entry.
Our online platform supports data collection, reporting and collaboration among all the members of your team.
MOA Support
MOA is fully supported from implementation, through training, to ongoing support. Our Australian-based customer service team is available throughout business hours to assist members in maximising their use of the platform. We also work with a range of external experts which may be able to provide consulting or assistance in specific areas.
MOA is fully supported from implementation, through training, to ongoing support
Participation in the National Aged Care Mandatory Quality Indicator Program became mandatory for all Australian providers of Residential Aged Care from July 1, 2019. The Department of Health allows providers to collect and submit this data using a commercial benchmarking service. MOA Benchmarking now supports more than 600 homes through their quarterly National Aged Care Mandatory Quality Indicator Program submissions. This support includes:
- Proactive data quality checking. We contact your home as we identify potential data anomalies.
- Each home receives a benchmarked pre-submission report.
- Educational webinars and access to instant support.
- The automatic transmission of NQIP data submitted through our guided online collected tool to the MyAgedCare portal.
Please contact us if you would like to discuss the benefits of partnering with MOA for NACMQIP support and your options.
Aged care providers are required to maintain a written plan for continuous improvement
CQI planning