MOA Tools
MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer. Better yet, you can customise tools to suit your service or even load your own tools and data collection instruments into the system. Content is continuously reviewed by our team, industry experts and member advisory panels. Where opportunities for improvement are found, you can push those opportunities directly into a digital quality improvement plan. Our program of audits currently supports
- The new Aged Care Quality Standards
- The NDIS Practice Standards
- The ARVAS Standards and Retirement Living Code of Conduct
- The New Zealand Health and Disability Services Standards (2008) and Ngā Paerewa Health and Disability Services Standard (2021)
MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer.
MOA Insights
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights. We offer real-time reporting to suit every level of your organization from frontline teams to boards. Not only can you monitor your performance over time but you can benchmark that performance to other service providers like yours.
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights.
MOA Platform
Our online platform supports data collection, reporting and collaboration among all the members of your team. The platform is intuitive, easy to use, and supports a structured approach to managing your quality improvement program through scheduled tools, activities and tasks. A membership with MOA give you immediate access to a proven quality review and improvement program. Additionally, MOA also has the capacity to integrate with your existing incident management systems to reduce data entry.
Our online platform supports data collection, reporting and collaboration among all the members of your team.
MOA Support
MOA is fully supported from implementation, through training, to ongoing support. Our Australian-based customer service team is available throughout business hours to assist members in maximising their use of the platform. We also work with a range of external experts which may be able to provide consulting or assistance in specific areas.
MOA is fully supported from implementation, through training, to ongoing support
01 April 2020
First, from our team to yours, we want to express our appreciation and gratitude for your selfless work in providing care and support to those most at risk through the COVID-19 health crisis, particularly at a time when you’re also likely to be putting aside concerns for your own health, well-being and, in some circumstances, job security.
While we know you’ve also got more pressing issues to deal with right now, we want you to know that we’re here for you. Whether it be through rescheduling tools or providing support with NQIP submission, our team are always here to provide on-demand remote support. At the very least, we hope you have found our COVID-19 preparedness tools and benchmarked reporting helpful and assure you that, we will be continuing to update our COVID-19 preparedness tools with the almost-daily changes.
If you are considering partnering with us and subscribing to our wider platform, support and customisable solutions, please don’t hesitate to contact us to discuss further or arrange an online demonstration or proposal.
If you need anything, through to a friendly ear to listen in this time of uncertainty – always feel free to contact our team.
Yours sincerely
MOA Directors
Steve Collier and Dr Lahn Straney