MOA Tools
MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer. Better yet, you can customise tools to suit your service or even load your own tools and data collection instruments into the system. Content is continuously reviewed by our team, industry experts and member advisory panels. Where opportunities for improvement are found, you can push those opportunities directly into a digital quality improvement plan. Our program of audits currently supports
- The new Aged Care Quality Standards
- The NDIS Practice Standards
- The ARVAS Standards and Retirement Living Code of Conduct
- The New Zealand Health and Disability Services Standards (2008) and Ngā Paerewa Health and Disability Services Standard (2021)
MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer.
MOA Insights
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights. We offer real-time reporting to suit every level of your organization from frontline teams to boards. Not only can you monitor your performance over time but you can benchmark that performance to other service providers like yours.
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights.
MOA Platform
Our online platform supports data collection, reporting and collaboration among all the members of your team. The platform is intuitive, easy to use, and supports a structured approach to managing your quality improvement program through scheduled tools, activities and tasks. A membership with MOA give you immediate access to a proven quality review and improvement program. Additionally, MOA also has the capacity to integrate with your existing incident management systems to reduce data entry.
Our online platform supports data collection, reporting and collaboration among all the members of your team.
MOA Support
MOA is fully supported from implementation, through training, to ongoing support. Our Australian-based customer service team is available throughout business hours to assist members in maximising their use of the platform. We also work with a range of external experts which may be able to provide consulting or assistance in specific areas.
MOA is fully supported from implementation, through training, to ongoing support
The MOA Benchmarking team continues to support our partner providers and the wider sector in managing their response to COVID-19 outbreaks, particularly as COVID-19 has now spread across the country. A key challenge is keeping up with changes to the requirements and restrictions as they continue to be adapted.
Since the beginning of the pandemic, MOA has been providing access to free COVID-19 preparedness and response tools. These are continuously updated so that you can be confident that you are assessing against the most recent guidelines and restrictions.
These tools sit within our broader quality improvement and benchmarking program. In our work with organisations across sectors, including 40% of aged care providers, we know that mitigating the threat of COVID-19 while maintaining compliance and continuously improving quality can be challenging. We are here and ready to support your organisation to overcome such challenges. Feel free to contact our team at any stage.
Given the threat that new COVID-19 variants pose to our partner providers and those in their care, we also invite all organisations to access our COVID-19 tools at no cost. Select your country and complete the sign-up form to gain access now.
The following video demonstrates how your service can access and use the preparedness tools.
Importantly, as with all our quality tools, the COVID-19 preparedness tools are continuously updated in response to government announcements, new control measures, changing visitation restrictions and guidelines, and updates to national, state, and territory infection control guidance.