If we are to effectively operate care services we must do everything we can to mitigate the risks of transmission in our services. Effective infection control is paramount. As the pandemic evolves, so too must our processes and systems.

On behalf of Australian Aged and Home Care, NDIS support, Retirement Living and New Zealand Rest Home services, MOA continuously translates the latest advice into a number of tools which can be used by services to assess their COVID-19 preparedness. MOA’s complete program of continuously updated audit tools includes specific COVID-19 preparedness tools and infection control audits in addition to the full program of audits designed to facilitate compliance with your applicable standards.

Given the seriousness of the threat, we invite all providers to access the COVID-19 tools at no cost. 

Select your country and complete the sign-up form to gain free access to these free tools.


New Zealand

The following video demonstrates how your service can access and use the preparedness tools.

Importantly, like all of our quality tools, the COVID-19 preparedness tools are continuously updated as Governments announce new control measures and bodies such as the World Heath Organisation change infection control guidelines almost daily.

Australian Aged, Home Care and Retirement Living providers

The COVID-19 Infection Control Spot Check audits for Residential and Home Care Providers have been continuously updated to reflect the changing situation in Victoria and New South Wales, including exclusions requirements and requirements for wearing face masks and shields. The residential tool has also been updated to align with the most recent version of the Industry Code for Visiting Residential Aged Care Homes During COVID-19.

Australian NDIS Support providers

The COVID-19 Infection Control Spot Check for Disability Providers has been revised to align with requirements for wearing face masks in Victoria as well as updated recommendations for outbreak preparedness, prevention, and management from the NDIS Quality and Safeguards Commission.

New Zealand Rest Homes

The COVID-19 Infection Control Spot Check for New Zealand Rest Homes has been updated to reflect requirements under COVID-19 Alert Level 1, such as the use of Level 1 screening forms and requiring a confirmed COVID-19 negative test result for visitors who have returned from overseas.


Self-assess your alignment with the Aged Care Quality Standards