MOA Tools

MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer. Better yet, you can customize tools to suit your service or even load your own tools and data collection instruments into the system. Content is regularly reviewed by our team, industry experts and member advisory panels. Where opportunities for improvement are found, you can push those opportunities directly into a digital quality improvement plan. Our program of audits currently supports

  • The new Aged Care Quality Standards
  • The NDIS Practice Guidelines
  • The ARVAS Standards Retirement Living Code of Conduct
  • The New Zealand Health and Disability Services Standards (NZS8134:2008)

MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer.

MOA Insights

Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights. We offer real-time reporting to suit every level of your organization from frontline teams to boards. Not only can you monitor your performance over time but you can benchmark that performance to other service providers like yours.

Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights.

MOA Platform

Our online platform supports data collection, reporting and collaboration among all the members of your team. The platform is intuitive, easy to use, and supports a structured approach to managing your quality improvement program through scheduled tools, activities and tasks. A membership with MOA give you immediate access to a proven quality review and improvement program. Additionally, MOA also has the capacity to integrate with your existing incident management systems to reduce data entry.

Our online platform supports data collection, reporting and collaboration among all the members of your team.

MOA Support

MOA is fully supported from implementation, through training, to ongoing support. Our Australian-based customer service team is available throughout business hours to assist members in maximising their use of the platform. We also work with a range of external experts which may be able to provide consulting or assistance in specific areas.

MOA is fully supported from implementation, through training, to ongoing support

From 1 December 2020 it will become mandatory for any Aged Care providers who also support NDIS participants to become registered under the NDIS and demonstrate compliance with the NDIS Practice Standards and Quality Indicators. These providers must also continue to meet the requirements of the Aged Care Quality Standards (ACQS).

It has been acknowledged, however, that ‘the two systems fail to “dovetail” together in a practical and viable way’. To assist our partner providers in facing the challenges in maintaining regulatory compliance, and to support them in continuously improving outcomes for consumers, MOA is developing a harmonised audit program based on its existing ACQS schedule. The new program focuses on integrating NDIS Practice Standard outcomes and indicators with the requirements of the ACQS to minimise the additional administrative burden for providers.

While the harmonised program is under development, MOA continues to provide separate quality programs to enable providers to align with the ACQS and NDIS Practice Standards.

If you’d like to find out more and help shape the development of our harmonised audit program, please fill in the form below; and one of our content specialists will be in contact.