Keeping up quality in challenging times - MOA Benchmarking

MOA Tools

MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer. Better yet, you can customise tools to suit your service or even load your own tools and data collection instruments into the system. Content is continuously reviewed by our team, industry experts and member advisory panels. Where opportunities for improvement are found, you can push those opportunities directly into a digital quality improvement plan. Our program of audits currently supports

The new Aged Care Quality Standards
The NDIS Practice Standards
The ARVAS Standards and Retirement Living Code of Conduct
The New Zealand Health and Disability Services Standards (2008) and Ngā Paerewa Health and Disability Services Standard (2021)

MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer.

MOA Insights

Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights. We offer real-time reporting to suit every level of your organization from frontline teams to boards. Not only can you monitor your performance over time but you can benchmark that performance to other service providers like yours.

Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights.

MOA Platform

Our online platform supports data collection, reporting and collaboration among all the members of your team. The platform is intuitive, easy to use, and supports a structured approach to managing your quality improvement program through scheduled tools, activities and tasks. A membership with MOA give you immediate access to a proven quality review and improvement program. Additionally, MOA also has the capacity to integrate with your existing incident management systems to reduce data entry.

Our online platform supports data collection, reporting and collaboration among all the members of your team.

MOA Support

MOA is fully supported from implementation, through training, to ongoing support. Our Australian-based customer service team is available throughout business hours to assist members in maximising their use of the platform. We also work with a range of external experts which may be able to provide consulting or assistance in specific areas.

MOA is fully supported from implementation, through training, to ongoing support

The MOA Benchmarking team continues to support our partner providers and the wider sector in managing the COVID-19 threat, particularly as outbreaks of the delta variant continue to spread. A key challenge is keeping up with changes to the requirements and restrictions as the situation continues to unfold.

Since the beginning of the pandemic, MOA has been providing access to free COVID-19 preparedness and response tools. These are continuously updated in line with the Ministry of Health COVID-19 Information and Guidance, so that if there is an outbreak you can be confident that you are assessing against the most recent guidelines and restrictions.

The COVID-19 Infection Control Spot Check for New Zealand Rest Homes has been updated to reflect requirements under COVID-19 Alert Levels 1, 2 and 3, depending on the circumstances of each rest home. Given the threat that new COVID-19 variants pose to our partner providers and those in their care, we invite all providers to access the COVID-19 tools at no cost.

This tool sits within our broader quality improvement and benchmarking program. Aged care has been one of the sectors most impacted by the pandemic while simultaneously being scrutinised for the quality and safety of care delivered.

We’re fortunate to have built many long-term relationships with New Zealand Rest Homes. We support and speak with their teams every day and empathise with their challenge in keeping up with the changes while continuing to deliver the highest quality care and support amid concerns relating to the health and well-being of themselves and their families. 

We know that mitigating the threat of COVID while maintaining compliance and continuously improving quality is challenging. We are here and ready to help if your organisation needs support overcoming such challenges. Feel free to contact our team at any stage.

To access our free COVID-19 tools, or find out more, please provide your details below.

The MOA Benchmarking team continues to support our partner providers and the wider sector in managing the COVID-19 threat, particularly as outbreaks of the delta variant continue to spread. A key challenge is keeping up with changes to the requirements and restrictions as the situation continues to unfold.

Since the beginning of the pandemic, MOA has been providing access to free COVID-19 preparedness and response tools. These are continuously updated in line with the Ministry of Health COVID-19 Information and Guidance, so that if there is an outbreak you can be confident that you are assessing against the most recent guidelines and restrictions.

The COVID-19 Infection Control Spot Check for New Zealand Rest Homes has been updated to reflect requirements under COVID-19 Alert Levels 1, 2 and 3, depending on the circumstances of each rest home. Given the threat that new COVID-19 variants pose to our partner providers and those in their care, we invite all providers to access the COVID-19 tools at no cost.

This tool sits within our broader quality improvement and benchmarking program. Aged care has been one of the sectors most impacted by the pandemic while simultaneously being scrutinised for the quality and safety of care delivered.

We’re fortunate to have built many long-term relationships with New Zealand Rest Homes. We support and speak with their teams every day and empathise with their challenge in keeping up with the changes while continuing to deliver the highest quality care and support amid concerns relating to the health and well-being of themselves and their families. 

We know that mitigating the threat of COVID while maintaining compliance and continuously improving quality is challenging. We are here and ready to help if your organisation needs support overcoming such challenges. Feel free to contact our team at any stage.

To access our free COVID-19 tools, or find out more, please provide your details below.