MOA Schedule of Tools

November's tools for the standard MOA program are now available. November Quality Tools ACQS: Managing high-impact and high-prevalence risks Pain management Service environment Feedback, complaints, and open disclosure Retirement: Resident experience and engagement Complaints and disputes Disability Support: Feedback and complaints Tenancy management and enrolment of SDA properties Dual-Aligned ACQS

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MOA Quality Indicators show trends in antidepressant use

Through an analysis of MOA monthly quality indicator (QI) data, our data scientist, Filip Reierson, has identified a direct relationship between the diagnosis of depression and antidepressant use in aged care services. The strength of this relationship, however, was found to vary considerably between organisations,

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Are you monitoring service quality?

It is important that communities routinely monitor and evaluate service quality as part of their quality improvement processes. This should cover all aspects of operation which may include, for example: Management and general operations Legislative and regulatory compliance Privacy and information management Quality improvement Human

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Preparing for the October NACMQIP submission

The next quarterly submission for the National Aged Care Mandatory Quality Indicator Program (NACMQIP) is fast approaching. This quarter, residential aged care providers will be required to submit quality indicator data for the updated three existing indicators, Pressure Injuries, Physical Restraint and Unplanned weight loss,

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November NDIS quality tools now online

Effective feedback and complaints management is a key feature of the NDIS regulatory framework, and to providing high quality supports and facilitating continuous improvement, with the National Disability Insurance Scheme (Procedural Fairness) Guidelines 2018 emphasising that: Complaints can play an important role in strengthening the NDIS

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November NZ Rest Home quality tools now online

This month MOA has scheduled the updated 2021 versions of our Living Environment audit and the Waste and Hazardous Materials audit scheduled for our rest homes, ensuring you stay safe and compliant. Additionally, this month we are running our optional Pain Management audit, taking homes

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An Analysis of Medication Use and Falls

With the introduction of medication management and falls indicators to the NACMQIP our data scientist, Filip Reierson, investigated the historic data for similar indicators in the MOA QI program. We found evidence that antipsychotic medication use increased the risk of falls in residential aged care

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