Lower risk of non-compliance among MOA members

Using the Aged Care Quality and Safety Commission’s register of non-compliance, we evaluated the impact of long-time use (>2 years) of our audit tools on the risk of non-compliance when compared to non-member residential aged care services. As of October 2020, there were 2722 operational residential

How do you SPOT risk in your service?

Our SPOT module allows you to conduct spot check audits on demand, extending the investigatory abilities of our partner providers and empowering their quality programs with a higher level of confidence by being a step-ahead of accreditation and formal assessments. SPOT offers the ideal complement

Dual-aligned programs for providers of aged care and NDIS supports

Streamline compliance and self-assessment processes with MOA's dual-aligned audit programs for organisations that provide both aged care and NDIS supports. Under the National Disability Insurance Scheme (Quality and Safeguards Commission and Other Measures) Transitional Rules 2018, all residential aged care providers who were providing support to

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MOA pledges support to sector through COVID-19 crisis

01 April 2020   First, from our team to yours, we want to express our appreciation and gratitude for your selfless work in providing care and support to those most at risk through the COVID-19 health crisis, particularly at a time when you’re also likely to be putting aside

Free COVID-19 self-assessment tools

The MOA Benchmarking team continues to support our partner providers and the wider sector in managing their response to COVID-19 outbreaks, particularly as COVID-19 has now spread across the country. A key challenge is keeping up with changes to the requirements and restrictions as they

Support for NDIS Providers

MOA Benchmarking empowers NDIS providers with a complete and customisable online platform to meet and exceed their regulatory requirements and continuously improve support quality. By completing an annual program of monthly quality tools, your service will be able to demonstrate compliance with the National Disability

DASH: Interactive standard-level reporting

DASH provides interactive web-reporting that allows our partner providers to drill down from individual summaries of performance for each Standard through to the contributing tools, responses and data. Receive real-time insights as you deep dive from your Standard-by-Standard summary dashboard to the insights that matter

Participate in the NACMQIP with MOA

Participation in the National Aged Care Mandatory Quality Indicator Program (NACMQIP) became mandatory for all providers of residential aged care on 1 July 2019, with additional measures of falls and medication management also introduced in July 2021. To assist in this process, the Department of

Participate in the NACMQIP with MOA

Participation in the National Aged Care Mandatory Quality Indicator Program (NACMQIP) became mandatory for all providers of residential aged care on 1 July 2019, with additional measures of falls and medication management also introduced in July 2021. To assist in this process, the Department of