MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer. Better yet, you can customise tools to suit your service or even load your own tools and data collection instruments into the system. Content is continuously reviewed by our team, industry experts and member advisory panels. Where opportunities for improvement are found, you can push those opportunities directly into a digital quality improvement plan. Our program of audits currently supports
MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer.
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights. We offer real-time reporting to suit every level of your organization from frontline teams to boards. Not only can you monitor your performance over time but you can benchmark that performance to other service providers like yours.
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights.
Our online platform supports data collection, reporting and collaboration among all the members of your team. The platform is intuitive, easy to use, and supports a structured approach to managing your quality improvement program through scheduled tools, activities and tasks. A membership with MOA give you immediate access to a proven quality review and improvement program. Additionally, MOA also has the capacity to integrate with your existing incident management systems to reduce data entry.
Our online platform supports data collection, reporting and collaboration among all the members of your team.
MOA is fully supported from implementation, through training, to ongoing support. Our Australian-based customer service team is available throughout business hours to assist members in maximising their use of the platform. We also work with a range of external experts which may be able to provide consulting or assistance in specific areas.
MOA is fully supported from implementation, through training, to ongoing support
To support providers to comply with the new incident management and SIRS requirements taking effect from April 1, MOA has released a dedicated Incident Management audit. The Incident Management audit allows residential and home care providers to self-assess against the Aged Care Quality and Safety
Using the Aged Care Quality and Safety Commission’s register of non-compliance, we evaluated the impact of long-time use (>2 years) of our audit tools on the risk of non-compliance when compared to non-member residential aged care services. As of the October 2020, there were 2722 operational
SPOT is our latest offering that provides the ability to conduct spot check audits on demand. This new module extends the investigatory abilities of our partner providers and empowers their quality programs with a higher level of confidence by being a step-ahead of accreditation and
Under the National Disability Insurance Scheme (Quality and Safeguards Commission and Other Measures) Transitional Rules 2018, all residential aged care providers who were providing support to NDIS participants on 1 December 2020 have received automatic NDIS registration for assistance with daily living in a group
01 April 2020 First, from our team to yours, we want to express our appreciation and gratitude for your selfless work in providing care and support to those most at risk through the COVID-19 health crisis, particularly at a time when you’re also likely to be putting aside
. If we are to effectively operate care services we must do everything we can to mitigate the risks of COVID-19 transmission in our services. Effective infection control is paramount. As the pandemic evolves, so too must our processes and systems. On behalf of Australian Aged and
MOA Benchmarking is now empowering hundreds of NDIS providers with a complete and customisable online platform to meet (and exceed) their requirements and continuously improve quality. By completing an annual program of monthly scheduled quality tools, your service will be able to demonstrate compliance with
MOA Benchmarking is excited to release DASH. DASH provides new interactive web-reporting that allows our partner providers to drill down from individual summaries of performance for each of the 8 Aged Care Quality Standard through to the contributing tools, responses and data. Receive real-time insights as
Participation in the National Aged Care Mandatory Quality Indicator Program (NACMQIP) became mandatory for all Australian providers of Residential Aged Care from July 1, 2019. The Department of Health allows providers to collect and submit this data using a commercial benchmarking service. Last quarter, MOA Benchmarking