MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer. Better yet, you can customize tools to suit your service or even load your own tools and data collection instruments into the system. Content is regularly reviewed by our team, industry experts and member advisory panels. Where opportunities for improvement are found, you can push those opportunities directly into a digital quality improvement plan. Our program of audits currently supports
MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer.
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights. We offer real-time reporting to suit every level of your organization from frontline teams to boards. Not only can you monitor your performance over time but you can benchmark that performance to other service providers like yours.
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights.
Our online platform supports data collection, reporting and collaboration among all the members of your team. The platform is intuitive, easy to use, and supports a structured approach to managing your quality improvement program through scheduled tools, activities and tasks. A membership with MOA give you immediate access to a proven quality review and improvement program. Additionally, MOA also has the capacity to integrate with your existing incident management systems to reduce data entry.
Our online platform supports data collection, reporting and collaboration among all the members of your team.
MOA is fully supported from implementation, through training, to ongoing support. Our Australian-based customer service team is available throughout business hours to assist members in maximising their use of the platform. We also work with a range of external experts which may be able to provide consulting or assistance in specific areas.
MOA is fully supported from implementation, through training, to ongoing support
Participation in the National Quality Indicator Program became mandatory for all Australian providers of Residential Aged Care from July 1, 2019. The Department of Health have indicated that providers can also collect and submit this data using a commercial benchmarking service. Many of our partner
As part of the Aged Care Quality and Safety Commission’s (ACQSC) process for accreditation under the new Aged Care Quality Standards (ACQS), a standardised set of seven questions are asked of each provider. MOA supports our partner providers with the tools, and reporting, to provide the evidence required to answer each of
Our comprehensive audit program is designed to streamline compliance and promote best practice within your service. The annual program is designed to cover off the relevant standards through scheduled monthly audits. Auditing schedules can be completely tailored for each individual service, region or program type. Audit
Internal benchmarking allows you to compare your performance over time. For audits and surveys this means being able to compare your results to the last time you completed that tool. For quality indicators, statistical process control charts are used to monitor deviations from your historical