MOA pledges support to sector through COVID-19 crisis

01 April 2020   First, from our team to yours, we want to express our appreciation and gratitude for your selfless work in providing care and support to those most at risk through the COVID-19 health crisis, particularly at a time when you’re also likely to be putting aside


COVID-19: Free preparedness tools now available for all providers

. As the global coronavirus (COVID-19) pandemic continues to impact us all, statistics show that the virus poses the greatest risk of adverse outcomes to the elderly, those with underlying health problems and compromised immune systems. Given our partnership with thousands of aged, disability and retirement living providers



Our comprehensive audit program is designed to streamline compliance and promote best practice within your service. The annual program is designed to cover off the relevant standards through scheduled monthly audits. Auditing schedules can be completely tailored for each individual service, region or program type. Audit

Introducing DASH: Interactive standard-level reporting

MOA Benchmarking is excited to release DASH. DASH provides new interactive web-reporting that allows our partner providers to drill down from individual summaries of performance for each of the 8 Aged Care Quality Standard through to the contributing tools, responses and data. Receive real-time insights as


Be supported with your NQIP submission with MOA

Participation in the National Quality Indicator Program became mandatory for all Australian providers of Residential Aged Care from July 1, 2019. The Department of Health allows providers to collect and submit this data using a commercial benchmarking service. MOA Benchmarking now supports more than 600 homes



Internal benchmarking allows you to compare your performance over time. For audits and surveys this means being able to compare your results to the last time you completed that tool. For quality indicators, statistical process control charts are used to monitor deviations from your historical