October 18, 2019
In
Featured
MOA Tools
MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer. Better yet, you can customize tools to suit your service or even load your own tools and data collection instruments into the system. Content is regularly reviewed by our team, industry experts and member advisory panels. Where opportunities for improvement are found, you can push those opportunities directly into a digital quality improvement plan. Our program of audits currently supports
- The new Aged Care Quality Standards
- The NDIS Practice Guidelines
- The IRCAS, Lifemark and draft ARVAS Standards for Retirement Living
- The New Zealand Health and Disability Services Standards (NZS8134:2008)
MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer.
MOA Insights
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights. We offer real-time reporting to suit every level of your organization from frontline teams to boards. Not only can you monitor your performance over time but you can benchmark that performance to other service providers like yours.
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights.
MOA Platform
Our online platform supports data collection, reporting and collaboration among all the members of your team. The platform is intuitive, easy to use, and supports a structured approach to managing your quality improvement program through scheduled tools, activities and tasks. A membership with MOA give you immediate access to a proven quality review and improvement program. Additionally, MOA also has the capacity to integrate with your existing incident management systems to reduce data entry.
Our online platform supports data collection, reporting and collaboration among all the members of your team.
MOA Support
MOA is fully supported from implementation, through training, to ongoing support. Our Australian-based customer service team is available throughout business hours to assist members in maximising their use of the platform. We also work with a range of external experts which may be able to provide consulting or assistance in specific areas.
MOA is fully supported from implementation, through training, to ongoing support
May 6, 2020
In
Featured
COVID-19: MOA supports front line care workers through ‘Superfood for Superheroes’ initiative
06 May 2020 Tomorrow, 100 staff at The Brodribb Home will dig into a delicious and nutritious lunch, delivered by business-community initiative Superfood for Superheroes. The lunch packages, accompanied with a personalised message of thanks from a local business, are a token of appreciation for aged
March 16, 2020
In
Featured
MOA pledges support to sector through COVID-19 crisis
01 April 2020 First, from our team to yours, we want to express our appreciation and gratitude for your selfless work in providing care and support to those most at risk through the COVID-19 health crisis, particularly at a time when you’re also likely to be putting aside
March 9, 2020
In
Featured
COVID-19: Free preparedness tools now available for all providers
. As the global coronavirus (COVID-19) pandemic continues to impact us all, statistics show that the virus poses the greatest risk of adverse outcomes to the elderly, those with underlying health problems and compromised immune systems. Given our partnership with thousands of aged, disability and retirement living providers
January 30, 2020
In
Featured
MOA empowers disability support services with free pilot program for the new NDIS Practice Standards
Participate in our program for the NDIS Practice Standards. Disability services across Australia are partnering with MOA to guide their alignment with the recently updated NDIS Practice Standards. MOA is inviting disability services to participate in our free online quality program. Places are limited so please
Audits
Our comprehensive audit program is designed to streamline compliance and promote best practice within your service. The annual program is designed to cover off the relevant standards through scheduled monthly audits. Auditing schedules can be completely tailored for each individual service, region or program type. Audit
February 28, 2020
In
Featured
Introducing DASH: Interactive standard-level reporting
MOA Benchmarking is excited to release DASH. DASH provides new interactive web-reporting that allows our partner providers to drill down from individual summaries of performance for each of the 8 Aged Care Quality Standard through to the contributing tools, responses and data. Receive real-time insights as
July 31, 2019
In
Featured
Be supported with your NQIP submission with MOA
Participation in the National Quality Indicator Program became mandatory for all Australian providers of Residential Aged Care from July 1, 2019. The Department of Health allows providers to collect and submit this data using a commercial benchmarking service. MOA Benchmarking now supports more than 600 homes
Benchmarking
Internal benchmarking allows you to compare your performance over time. For audits and surveys this means being able to compare your results to the last time you completed that tool. For quality indicators, statistical process control charts are used to monitor deviations from your historical
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