MOA supports New Zealand aged residential care homes to stay ahead of assessments and continuously improve safety and quality. Monthly audits aligned to the new Ngā Paerewa Health and Disability Services Standard support homes to maintain compliance and achieve best practice outcomes. Audits are reviewed and updated annually by MOA’s dedicated content team to ensure you’re assessing against the latest requirements. Our monthly quality indicator program lets you monitor trends and identify risks early through a library of indicators that you can customise to suit your home’s needs. Our scheduled suite of tools are complimented by SPOT, an on-demand auditing and reporting module that facilitates peer review and the prompt identification of risks and gaps in care delivery. Use each of these tools to identify and automatically transfer opportunities for improvement to our cloud-based PCI manager, then collaborate with your team to plan, prioritise, and progress your improvement initiatives through your live plan for continuous improvement.
MOA Tools
MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer. Better yet, you can customise tools to suit your service or even load your own tools and data collection instruments into the system. Content is continuously reviewed by our team, industry experts and member advisory panels. Where opportunities for improvement are found, you can push those opportunities directly into a digital quality improvement plan. Our program of audits currently supports
- The new Aged Care Quality Standards
- The NDIS Practice Standards
- The ARVAS Standards and Retirement Living Code of Conduct
- The New Zealand Health and Disability Services Standards (2008) and Ngā Paerewa Health and Disability Services Standard (2021)
MOA supports our users with a range of tools designed to facilitate accreditation and best practice care. Each set of tools are carefully tailored to the type of care you offer.
MOA Insights
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights. We offer real-time reporting to suit every level of your organization from frontline teams to boards. Not only can you monitor your performance over time but you can benchmark that performance to other service providers like yours.
Data collection is important, but what you do with the data, even more so. MOA are experts in interrogating data and turning numbers into insights.
MOA Platform
Our online platform supports data collection, reporting and collaboration among all the members of your team. The platform is intuitive, easy to use, and supports a structured approach to managing your quality improvement program through scheduled tools, activities and tasks. A membership with MOA give you immediate access to a proven quality review and improvement program. Additionally, MOA also has the capacity to integrate with your existing incident management systems to reduce data entry.
Our online platform supports data collection, reporting and collaboration among all the members of your team.
MOA Support
MOA is fully supported from implementation, through training, to ongoing support. Our Australian-based customer service team is available throughout business hours to assist members in maximising their use of the platform. We also work with a range of external experts which may be able to provide consulting or assistance in specific areas.
MOA is fully supported from implementation, through training, to ongoing support
MOA supports New Zealand aged residential care homes to stay ahead of assessments and continuously improve safety and quality. Monthly audits aligned to the new Ngā Paerewa Health and Disability Services Standard support homes to maintain compliance and achieve best practice outcomes. Audits are reviewed and updated annually by MOA’s dedicated content team to ensure you’re assessing against the latest requirements. Our monthly quality indicator program lets you monitor trends and identify risks early through a library of indicators that you can customise to suit your home’s needs. Our scheduled suite of tools are complimented by SPOT, an on-demand auditing and reporting module that facilitates peer review and the prompt identification of risks and gaps in care delivery. Use each of these tools to identify and automatically transfer opportunities for improvement to our cloud-based PCI manager, then collaborate with your team to plan, prioritise, and progress your improvement initiatives through your live plan for continuous improvement.